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ePower

What is ePower?

ePower is a free online tool at CHNCT that allows our Participating  Providers to check the eligibility of CHNCT members as well as determining the current status of a submitted Claim or Authorization.  A new section allows selected providers to enter authorization requests electronically. This system runs on a secure web server and all patient data is protected when you are connected.  Please click here to securely log-on to the ePower site.

How do I sign up for ePower?

Please check with your facility to find out if your facility or practice has an ePower contract. If the answer is yes, please have your supervisor email epowerhelp@chnct.org to be set up with a username and password. If your facility does not have an existing contract, please read below:

ePower is available for use by our participating providers.  The first step toward utilizing this tool is to fill out a brief "Technical Requirements Survey". This document will ensure that your computer system can meet the minimum requirements for running our ePower tool. If you have any difficulty with this form, please read the "Technical Requirements Explained" document which will walk you through the form step-by-step. When complete, please fax the survey to (203) 265-3590.  If you feel that you meet the technical requirements and want to get started, click below on ePower Addendum.  Print and sign 2 copies and mail to Provider Relations at 11 Fairfield Blvd, Wallingford, CT 06492.  One original signed copy will be returned and a CHNCT representative will contact you to get you started.   This can also be faxed to us.

Technical Requirements Survey

Technical Requirements Explained

ePower Addendum

Please contact your Provider Representative or email us if you have any questions regarding this free tool. Should you email us, please be sure to submit your Practice name, address, phone number, tax id number and type of services provided. A CHNCT staff member who can explain or demonstrate the ePower product to you at your convenience will contact you shortly.

ePower User Manual