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Electronic Claims

Community Health Network of CT fully supports HIPAA standard transactions and is capable of processing these transactions electronically. We do not accept claims electronically in any other format. Claims submitted with codes or information that does not conform to HIPAA regulations will be rejected by our system.

Community Health Network of Connecticut accepts claims electronically in three ways. You may use any of the three methods to forward your claims to us.


Commercial Clearinghouse

We use Emdeon as our commercial clearinghouse. The only transactions currently supported by this portal are the 837 Institutional and the 837 Professional. Costs to the provider for any transactions sent via the Emdeon portal are the responsibility of the provider.

Emdeon provides some reports back to providers for claims submitted via their network but we have no control over these reports and cannot add to them.

To send via the Emdeon clearinghouse use our payor number: 62149.

Some other clearinghouses have agreements with Emdeon and can forward claims to us via these agreements. If you use ProxyMed, NDC or another clearinghouse, contact your clearinghouse representative and they will assist you in forwarding claims to us.


Direct Connection

We have established two direct connection web portals that are available, free of charge, to our providers. For information regarding setup, go here

To send via the Adminstep or Post-n-Track clearinghouse use our payor number: 62149.

For issues concerning a specific claim(s) call our Claims Department at 800-440-5071.


ePower

We also provide a web based claims and eligibility verification system. See the description under ePower.
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