Building Healthier Communities Together

Quick Links / Find it Fast!

Charter Oak Provider Look Up

*** ATTENTION ***

Changes to the SAGA Medical Program Effective April 1, 2010

Community Health Network of Connecticut, Inc. (CHNCT) will discontinue managing the medical component of the State-Administered General Assistance (SAGA) program. This change will be retroactive to April 1, 2010.

View the changes

SAGA Authorizations

For any authorization that CHNCT already approved to a provider with dates of service in July 2010 - DSS will honor those authorizations and providers do NOT need to contact or resubmit DSS for an approval. Any alterations to the plan of care - Providers must contact DSS.

HUSKY B Copayment Changes

Due to recently enacted legislation, several copayments in the HUSKY B program will be changing beginning on July 1, 2010. In most instances, what was previously assigned a $5 copayment will now be $10.

View the changes

March 2010 - DPH updates on the Hib and HPV Vaccines

View the DPH bulletin [PDF]

(50 KB)

CHNCT Contracts With Emdeon to Deliver Online Remittance Advice Services

View the changes [PDF]

(1.85 MB)

View CHNCT's enhancements to the Explanation of Payments [PDF]

(65 KB)

Just a reminder-the member's Connect Card and HUSKY A ID numbers are the same numbers. Member eligibility can be verified either through the AEVS system or CHNCT ePower system.

Online Tools

ePower
What is ePower? ePower is our free online tool enabling CHNCT Providers to check member eligibility and the status of submitted claims and authorizations.

Log on to ePower

Learn more/sign up for ePower

Post-n-Track
Submit your claims directly to CHNCT through this free online tool. Your claim files will be delivered immediately via the Internet. Clearinghouse delays and costs are eliminated, with faster response and fewer errors.

Log in to submit a claim

Learn about electronic claims

Join Our Network

Doctor
Interested in Joining the CHNCT Network of Providers?
To participate in CHNCT's network, a Practitioner must enter into a contractual agreement with CHNCT and be approved by the CHNCT Credentialing Committee.

CHNCT now participates with CAQH! You can either download and complete the CHNCT Credentialing Application in its entirety OR complete the one page CAQH application. You may either mail or fax your application to:

Community Health Network of Connecticut, Inc.
Attn: Provider Relations
11 Fairfield Blvd., Suite 1
Wallingford CT, 06492
Fax: (203) 265-3590

Please choose the appropriate link below.

Download CHNCT application
(PDF, 860 KB)

Download CAQH form [PDF]
(129 KB)

Welcome New Providers

View CHNCT's list of new
providers [PDF]
(97 KB)

If you are a participating provider, sign up to receive CHNCT's Monthly Provider Reporting Package
The CHNCT Monthly Provider Reports consists of a standard package of reports that include a Claims Activity Report, Claims Turnaround Report, Denied Claims Report, Paid Amount by Check Date Report and a Monthly Patient Roster. Sign up via E-mail

DSS Marketing Guidelines
CHNCT is required by the Department of Social Services to provide a copy of the DSS Marketing Guidelines to all its contracted physicians. Please feel free to review these guidelines.

Review the guidelines [PDF]
(33 KB)

DSS Marketing Guideline Adjustments Effective 04/01/10
(PDF, 52 KB)

Provider Call Center Hours effective January 1, 2009
Effective January 1, 2009 our Provider Call Center will close for lunch between 12:00pm - 1:00pm Monday through Friday.

Our Provider Call Center Representatives are available to assist you:
Monday - Thursday from 8:00am - 5:00pm.
Friday 9:00am - 5:00pm.

You can reach the Provider Call Center at:
1-800-440-5071 - OPTION 7