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*** ATTENTION ***

Effective December 1, 2009, due to the enactment of a state statute, state medical assistance for noncitizens (Medicaid/HUSKY A for noncitizens, sometimes known as SMANC) was discontinued for most noncitizens. A state Superior Court has recently declared that statute unconstitutional. Accordingly, the Department of Social Services is in the process of reinstating medical benefits for these individuals. When checking the Eligibility Verification System, if you encounter a denial of services for a HUSKY A/Medicaid client, please ask the individual if his or her benefits were recently discontinued due to his or her noncitizen status. If so, please be assured that eligibility will be restored for that individual within the week, retroactive to December 1, 2009. If you have any question, please contact the Department of Social Services, Adult Services, at 860-424-5250.

 

*** ATTENTION ***

ATTENTION PROVIDERS - DUE TO A RECENT UPDATE OF INCORRECT COORDINATION OF BENEFIT INFORMATION, THERE HAS BEEN AN INCREASE IN CLAIM DENIALS FOR OTHER INSURANCE. WE ARE WORKING TO RESOLVE THIS ISSUE AND TO REPROCESS CLAIMS. THANK YOU FOR YOUR PATIENCE IN THIS MATTER.

 

This eligibility represents the most current information passed to CHNCT from the State of CT Department of Social Services.


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*** ATTENTION ***

HUSKY B and Charter Oak Membership Numbers

Effective  December 19, 2008 Community Health Network of Connecticut (CHNCT) has issued new identification numbers for our HUSKY B and Charter Oak members.  The new number will be the same as the member’s EMS Client Identification number issued by DSS. 

Effective  December 19, 2008 please use the member’s new identification number when submitting claims or verifying eligibility.  There will be a short period of time in the first quarter of 2009 CHNCT will accept either the CHNCT number or the EMS Client Identification number.  This will enable you to reconfigure your current system or time to contact an outside billing service if needed.

If you are using our online ePower software to verify eligibility, you must either use the EMS Client Identification number OR the members last name to verify eligibility. 

Your provider remittances will list the EMS Client Identification number as well as your provider  patient account number.  The previous CHNCT identification number will no longer appear on  remittances.

Please feel free to contact the Provider Call Center at 1 800 440 5071 Monday through Thursday 8 a.m. – 5 p.m. and Fridays 9 a.m. – 5 p.m. if you have any questions or need assistance.

Thank you.

 

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